Upon leaving or graduating from the University, you may choose to close your account by submitting the "Request to Close GOCard Debit Account" form. Balances under $25 will not be refunded. If there are charges on an existing Student Account, they may be paid before refunds are issued. Refunds will be issued by check and processed within five (5) days of request. Closed accounts may not be reactivated for sixty (60) days.