Responsibilities of the Cardholder

The debit feature of the GOCard is optional. Cardholder will activate the GOCard Debit Account upon initial deposit. Activation of the GOCard Debit Account signifies agreement with these Terms and Conditions.

Deposits may be made by credit (Visa/MasterCard), cash or check. Credit card deposits may be made in-person, by-mail or Internet. Currency will only be accepted at the Deposit Stations located throughout the campuses. Check deposits may be made in-person to the GOCard office on the cardholder's campus, or by mail to the address on the GOCard Home Page. Checks must be payable to Georgetown University. Funds deposited via check will not be available on the account until they have been received and processed.

Funds are immediately available for deposits made by credit card or cash.  Positive balances that remain on the GOCard Debit Account for Cardholders will carry forward to the next term or year. Positive balances that remain on limited use cards that have expired will revert to the University immediately. GOCard account balances are non-interest bearing and there are no charges for using your GOCard Debit Account.

GOCard Debit accounts that remain inactive for 18 months will be refunded automatically less a $25 processing fee. The refund will be mailed to the last known address or escheated as provided by the Laws of the District of Columbia if it cannot be returned to the GOCard Cardholder.

There will be no cash withdrawals or refunds from active GOCard Accounts.

If Georgetown agrees to credit funds to your GOCard Debit Account before your check or credit card charge has cleared, you understand and agree that you will be liable to the University should your check or credit card be returned unpaid. We are entitled to freeze any funds remaining in your GOCard account in the event a check or credit card charge you submit to us in payment is returned unpaid. Returned checks will be reversed in the Cardholders GOCard Debit account if there are sufficient funds, and a $25 returned check fee will be assessed.

Cash refunds will not be issued for returned merchandise purchased with the GOCard; instead, GOCard accounts will be credited for the amount of the return. Merchandise must be returned to the location where goods and services were purchased and returns are subject to the return policy of the Merchant. GU will not be responsible if any establishment refuses to honor the GOCard or for any other problem you may have with an establishment.

The GOCard Debit Account program reserves the right to make appropriate adjustments or corrections to the amounts assigned to each card. Any such adjustment or correction will be fully disclosed in your transaction summary.