Lost/Stolen or Unauthorized Card Usage

• Lost or stolen cards must be reported immediately via Internet by using the convenient quick link above anytime 24 hours a day, 7 days per week or in-person at a GOCard Office during business hours.
• The replacement fee for lost, stolen or damaged cards is $25. Replacement of a card when there is a change of the Cardholder status is free. The old card must be presented in exchange, otherwise there is a $25 charge.
• If a Metropolitan Police Report is presented at the time of replacing your GOCard, the charge of $25 will be waived.
• Students, Faculty and Staff may pay for the replacement fee with a GOCard Debit Account, cash, check, Visa or MasterCard.