Setting up Mobile GOCard for iPhone/Apple Watch

Notes:

  • School of Medicine, School of Nursing, School of Health, and Biomedical Graduate Education (BGE) students, faculty and staff should still obtain a physical GOCard as the majority of these areas still have readers that require swipe card access.
  • If you are setting up Mobile GOCard on an Apple Watch:
    • Make sure your watch is paired with your iPhone and that Bluetooth is turned on.
    • Make sure Mobile GOCard is already set up on your iPhone.
  • View the full list of who is eligible to receive Mobile GOCard.

Click here for a printer-friendly, one-pager version of the iPhone/Apple Watch setup instructions.

  1. Go to the App Store and install the eAccounts app, if you haven’t already done so.
  2. Install Apple Wallet, if not already on your device.
  3. Open the eAccounts app, and then tap Next. Continue to tap Next until you see the following screen, then tap Get Started.
    eAccounts app welcome screen, and tapping on the 'Get Started' button.
  4. In the next screen, tap on the search (eyeglass) icon and then enter  ‘georgetown’ in the search box. Tap on the listing for Georgetown University.
    eAccounts app search screen, entering 'georgetown', and then selecting 'Georgetown University' from results.
  5. In the next screen, tap GOCard.
    eAccounts screen selecting 'GOCard'.
  6. At the Georgetown login prompt, enter your NetID and password, and then tap Sign in.
    GU login prompt, entering GU credentials.
  7. Verify your identity by tapping on the Duo authentication notification banner on your mobile device, entering the verification code displayed, and then tapping Verify.
    Duo screen where verification code is entered.
  8. If you see the following screen, tap the appropriate option.
    Screen with options to select whether this device is shared.

    You should be successfully logged in.
  9. Tap Add to Apple Wallet.
    Screen in eAccounts showing Mobile GOCard and tapping 'Add to Apple Wallet' button.
  10. Tap I Understand in the pop-up window.
    Screen explaining appropriate card usage, and selecting 'I Understand'.
  11. Tap Next in the next screen.
    Screen prompting user to tap 'Next' to add card to Wallet.

    You should see the following message screen that the card issuer will be contacted:
    Message that card issuer will be contacted.
  12. Tap Agree in the next screen to accept the terms and conditions.
    Tapping 'Agree' in the screen showing terms and conditions.
  13.   In the next screen, tap Done.
    Tapping 'Done'.

    You should see the following screen showing your name and photo:
    View of Mobile GOCard in eAccounts.
  14. Tap View in Wallet.

    Your Mobile GOCard is displayed in Apple Wallet.
    Mobile GOCard displayed in Apple Wallet.

Using Mobile GOCard on your iPhone

  • Your device must be powered on, but it does not have to be connected to a network. Some devices will still work for a period of time after your battery has been depleted.
  • The GOCard readers are sensitive to the position of your device. Hold the top of your iPhone near a reader to use your Mobile GOCard, or your Apple Watch near the reader.
  • To display your Mobile GOCard, open Apple Wallet and then select your Mobile GOCard from your saved cards.